Thank you for using Tixla. All ticket sales are final, non-refundable, and non-exchangeable, except where required by applicable law.
Once a ticket purchase is confirmed and payment is processed, we do not offer refunds, cancellations, or exchanges under any circumstances, including but not limited to:
In the rare event that an event is permanently canceled by the organizer and not rescheduled, a refund may be issued at the sole discretion of the event organizer. Tixla acts only as a ticketing platform and will process refunds only when instructed and funded by the organizer.
If an event is postponed or rescheduled, your ticket will usually remain valid for the new date. Refunds will not be offered in such cases.
In cases of suspected fraud, chargebacks, or duplicate transactions, Tixla reserves the right to cancel tickets without refund and block the associated account.
If you are protected by consumer laws in your country or region that mandate a right to refund (e.g. major event cancellation with no reschedule), we will comply with those legal obligations.
If you have any questions about this Refund Policy or believe you may qualify for an exception, please reach out to us via our . Please include your order number and reason for inquiry.
Tixla is a modern event platform designed to seamlessly connect event creators with attendees. Whether you're looking to host a concert, organize a conference, or attend a local workshop, Tixla offers a powerful suite of tools to make it happen. Discover, promote, and manage events with ease. Our platform supports secure ticket purchases, real-time updates, and insightful analytics to enhance every stage of the event experience. Join a growing community of creators and enthusiasts shaping the future of events — one ticket at a time.
